Privacy Policy

1. Information We Collect

Information you provide: when you place an order, contact us or sign up for updates, we collect your name, email address, shipping and billing address, phone number, order details, and the contents of your communications with us.

Payment information: card details are entered into and processed directly by our third-party payment processor, which is PCI-DSS compliant. We do not receive or store your full card number or security code. We may receive limited information such as the card type, last four digits, expiration date and billing ZIP code for order verification and customer service.

Information collected automatically: when you visit the Site, we and our service providers may collect your IP address, browser type, device information, pages viewed, referring URL and the date and time of your visit, through cookies and similar technologies (see our Cookie Policy).

2. How We Use Your Information

• To process, fulfill, ship and deliver your orders, and to send order confirmations and shipping updates;
• To process payments and prevent fraudulent transactions;
• To provide customer service and respond to your requests;
• To process returns, exchanges and refunds;
• To send marketing emails, only where you have opted in (you may unsubscribe at any time);
• To maintain, secure and improve the Site;
• To comply with legal obligations, including tax and accounting requirements, and to enforce our Terms.

3. How We Share Your Information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share personal information only with:

• Payment processors — to process your payment and prevent fraud;
• Shipping carriers and fulfillment partners — to deliver your order;
• Service providers — such as website hosting, email delivery and customer support tools, who are contractually required to protect your information and use it only to provide services to us;
• Legal and safety — when required by law, subpoena or court order, or to protect the rights, property or safety of our customers, us or others;
• Business transfers — in connection with a merger, acquisition or sale of assets, subject to this Privacy Policy.

4. Cookies

We use essential cookies required for the Site to function (for example, to keep items in your shopping bag) and, only with your consent, analytics cookies. You can manage your preferences via our cookie banner or your browser settings. Learn more in our Cookie Policy.

5. Data Security

We use industry-standard safeguards, including SSL/TLS encryption of data in transit, to protect your information. Payment data is handled by PCI-DSS compliant processors. No method of transmission or storage is 100% secure, but we work to protect your information and will notify you of a data breach as required by law.

6. Data Retention

We retain order and transaction records for as long as necessary to fulfill your order, provide customer service, and comply with legal, tax and accounting obligations (generally up to 7 years). Other personal information is deleted or anonymized when no longer needed.

7. Your Privacy Rights

Depending on your state of residence (including California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon and other states with consumer privacy laws), you may have the right to:

• Know and access the personal information we have collected about you;
• Request correction of inaccurate personal information;
• Request deletion of your personal information, subject to legal exceptions;
• Receive a portable copy of your personal information;
• Opt out of the sale or sharing of personal information and of targeted advertising (we do not sell or share personal information);
• Not be discriminated against for exercising your rights.

To exercise any of these rights, email admin@trustedglobalenterprisellc.com or write to the address below. We will verify your identity before fulfilling your request and respond within the time required by law (generally 45 days). You may use an authorized agent to make a request on your behalf. If we deny your request, you may appeal by replying to our decision email.

We honor Global Privacy Control (GPC) browser signals as a valid opt-out request.

8. California Residents

Under the California Consumer Privacy Act, as amended by the CPRA, in the past 12 months we have collected the following categories of personal information: identifiers (name, email, address, IP address); customer records (phone, billing information); commercial information (purchase history); and internet activity (browsing on our Site). These were collected for the business purposes described above and disclosed only to the service providers listed above. We have not sold or shared personal information, and we do not knowingly sell or share the personal information of consumers under 16. California residents may also request information about disclosures for direct-marketing purposes under California Civil Code § 1798.83.

9. Marketing Communications

We will only send you marketing emails if you opt in. Every marketing email includes an unsubscribe link, in accordance with the CAN-SPAM Act. Transactional emails related to your orders will still be sent after you unsubscribe from marketing.

10. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13, in accordance with the Children's Online Privacy Protection Act (COPPA). If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date, and, where required by law, notify you of material changes.

12. Contact Us

For privacy questions or requests, email admin@trustedglobalenterprisellc.com.

Trusted Global Enterprise LLC
1045 Collins Street
Melbourne, FL 32935
United States
Email: admin@trustedglobalenterprisellc.com
Phone: +1 (772) 309-1176
Hours: Monday – Friday, 9:00 AM – 6:00 PM Eastern Time